AI Bug Triage for Product Managers
Every ticket was filed by someone who thinks their bug is the most important one. Sensebug ignores the noise and ranks by what actually matters — business impact.
Drop a CSV from Jira, Linear, or any tracker. In under a minute you'll have a ranked list with the reasoning behind every call — ready to defend in the next sprint planning.
The problem
Engineers file critical. Sales escalate everything. Every reporter thinks their bug is the exception. By the time it reaches you, the priority label is political, not factual.
So you spend an hour before every sprint rereading tickets, second-guessing labels, and negotiating with stakeholders — doing work that should take minutes.
And when the wrong bug ships first, you find out three weeks later. By then the cost is already paid — in engineering time, in customer trust, in credibility.
Before & after
Before — Reporter priorities
After — Sensebug AI ranking
Same five tickets. Completely different picture. The checkout bug was always the emergency — it just wasn't the loudest voice in the room.
How it works
Export from Jira, Linear, or any tracker as a CSV. No integrations, no IT tickets, no waiting. If it has bug IDs and titles, it works.
The AI reads every ticket and scores priority independently — ignoring reporter labels, scanning for escalation signals, and ranking against your product's critical flows.
Ranked list, SenseBug's full analysis per bug, and explicit flags for over-prioritised tickets. Approve, adjust, or dismiss each verdict. Export when done.
“The most politically useful thing it does is tell me which bugs are over-prioritised. It gives me cover to say no.”
— Product Manager, B2B SaaS
Pricing
Start free. Upgrade when the value is obvious.
Enough to run triage on a real backlog and see the difference before you commit to anything.
Get started freeUpload your product docs and specs — the AI understands your product, not just ticket text. Meaningfully more accurate results.
Get startedOne shared Knowledge Base keeps every PM on the team working from the same product context — no more inconsistent rankings.
Get started| Feature | Starter Free | Pro $19/mo | Team $49/mo |
|---|---|---|---|
| Usage | |||
| Monthly bug quota | 50 bugs | 250 bugs | 500 bugs |
| Per-run cap | 50 / run | 100 / run | 250 / run |
| Triage runs | Unlimited | Unlimited | Unlimited |
| Analysis | |||
| AI ranking by business impact | |||
| Reporter bias removal | |||
| Over-prioritised flags | |||
| SenseBug AI Analysis | |||
| PM verdicts (approve / edit / reject) | |||
| CSV export | |||
| Run history | |||
| Knowledge Base | |||
| Knowledge Base (product context) | |||
| Document uploads (PDF, MD) | — | ||
| Shared team Knowledge Base | — | — | |
| Team | |||
| Team members | 1 | 1 | Up to 5 |
| Get started free | Get started | Get started | |
Help & FAQ
Required columns: id (or key / issue_key), title (or summary), and priority. Optional but recommended: description, comments, reporter, labels. More context = more accurate rankings. Jira and Linear exports work out of the box.
It uses your Knowledge Base — a short description of your product, your critical user flows, and your modules. Set it up once in onboarding and every future run gets ranked against what actually matters for your business.
It means the AI found no business-critical evidence to justify the original priority label. Common causes: the reporter used P1 for visibility, the bug affects a non-critical flow, or a workaround exists. You can approve, override, or reject the verdict.
Starter: 50 bugs/month (up to 50 per run). Pro: 250 bugs/month (up to 100 per run). Team: 500 bugs/month (up to 250 per run). If your CSV exceeds the per-run cap, Sensebug sorts by original priority first so your most critical bugs are always included.
Your CSV data and Knowledge Base are stored securely in your account and never used to train AI models. Results are private to your account. You can delete any run or your entire account at any time.
Yes. The Starter plan is free forever — 3 runs per month, up to 20 bugs per run, no credit card required. Upgrade to Pro when you need more runs, larger CSVs, or Knowledge Base doc uploads.
Still have questions?
Email us →Get started
50 bugs, completely free. No credit card. Upload your backlog and see what your priorities actually look like once the opinions are stripped away.
Triage my backlog — it's free